Archived Topic
Topic ID 243
03/06/2003 by ferdinand
long walks to the 1724
Thanks for the laugh on the commuter page about WAGN having one of the most popular commuter routes. I think I can assure you passengers do not see We Are Going Nowhere as one of their most favoured train operating companies. Its not popular, you just provide too small trains that are overcrowded.
Why since introduction of the summer timetable do passengers for the 1724 to Hertford East regularly have to hike past 8 empty carriages (some of which are newer rolling stock - just to rub it in) before reaching our train.
My wife, seven months pregnant, really appreciates this, especially in the recent hot spell.
I look forward to a suitably anodyne response from you, that's if you can be bothered.
0 replies
Archived Replies
Reply ID 1607
03/06/2003 by ferdinand
I emailed the above message to WAGN this evening. I await their response with as much anticipation as I do their trains
Reply ID 1608
03/06/2003 by Roger Mellie
Fab story!! I hope you get a decent response, thought it will probably be very late!
And whilst on the whinging subject of WAGN..the new level crossing at St Margarets takes longer for the barriers to go up after the train has passed... Or am I just getting picky in me old age..
Reply ID 1609
03/06/2003 by Dave T.
quote:
I emailed the above message to WAGN this evening. I await their response with as much anticipation as I do their trains
Bet you and your wife enjoyed this evenings replacement bus ride to Ware from Broxbourne . . .all those speed bumps between Rye House & St.Mary's . . .it's a wonder you didn't hear the patter of tiny feet a couple of months early
Dave T. Reply ID 1614
04/06/2003 by ray
Yes we all moan about WAGN . But consider this :
1. There's now a WAGN booth infront of platform 5 at Liv St Station . Its always occupied by a member of WAGN staff
2. WAGN swung into action with buses quickly yesterday when the vandalism was discovered
3. Train drivers seem more willing to convey information to passengers these days ( and you can understand their English )
4. They made a pretty decent job of organising buses during the recent line closure which was after all a complete overhaul of the ancient signalling
6. Their website is bang up to date and now offers text message updates to your mobile phone
7. compensation cheques seem to arrive through my letterbox without the need to ask for them
There are few other train companies out there which can offer the above recent improvements. I don't work for WAGN by the way . I am a commuter too.
Reply ID 1615
04/06/2003 by nelly the elly
I think WAGN are great - I got a compensation cheque this week. That is the second since Christmas. I am especially pleased as I surrendered my season ticket in November and work locally now!!!
Reply ID 1617
04/06/2003 by Jay
I can agree that they had got their act together with the bus service when we had no trains for a week and i couldn't fault them, in fact I was in work earlier than I would have been had our service been running. What I can fault them with is that when there is a problem, you never really get the truth! i.e last night we were told several different accounts, overhead electric problems, lineside fire at Rye House, vandals ... so which one was it?... and yes the compensation cheques are always welcome.....
Reply ID 1618
04/06/2003 by tonyappleton
I have a moral dilemma with the compensation cheques...my company reimburses me for my season ticket, so the cheques should really go back to my employers...but it all seems so complicated!!
Reply ID 1619
04/06/2003 by SDArcy
If you need resolve your moral dilemma between the 2 two opposing conflicts, commonly you'd look to the highest intrinsic good, i.e. Happiness, something that is a value in itself, as opposed to instrumentally good, i.e. Money that buys you things to make you happy. My advice then, would be to spend the money on a round tonight in the Bulls Head, which resolves the conflict nicely I think, happiness for all!!...
8 replies