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Topic ID 9

13/07/2002 by Craig

New Home for User Group

Hello to all the people I once fought with to get a seat on my daily commute to London. I got out of that tiresome journey last year and haven't regretted it for one moment. So - How is my old enemy WAGN? Still the fantasic train operator they ysed to be.


0 replies

Archived Replies

Reply ID 5

18/07/2002 by SDArcy

well, this morning i got on the 8.12am at 8.30am and got off it at Liverpool St at 10.30am!! so, yeah, I'd say wagn are as bad as ever...


Reply ID 8

22/07/2002 by MarkH

Obviously WAGN's performance often leaves much to be desired, but that aside I would certianly like to see two related improvements in the near future. The first being a higher standard of rolling stock from Hertford East to London - our trains are nowhere near the comfort or standard of that of our neighbours who use the WAGN line from Hertford North. Secondly, I would be a lot happier if the area of track at Ware Station could be cleared of rubbish so I do not have to stare at the mess each morning! I'd be happy to participate in a clearing up operation if the "powers that be" organise a community event! I would however charge £5 a bag if I fill more than 3 bin liners!


Reply ID 31

06/08/2002 by SDArcy

Mark, I sent WAGN you suggestion, this is their response: Unfortunately, as the rubbish mentioned is on the tracks, our staff are not allowed to clear it up, therefore I have forwarded a copy of your e-mail to Railtrack for their attention. With regard to the rolling stock from Hertford East and the number of carriages in the evenings from Liverpool Street, unfortunately there are no immediate plans to replace or add any stock.


Reply ID 32

06/08/2002 by SDArcy

and here's mine...: Thanks Maureen I understand the first bit, but not the second, it's like saying, I know our trains are filthy but we've no plans to clean them, or I know we only run trains when it suits us but we've no plans to run a timetable!. ...I suppose what I'm saying is, how can I get WAGN management to look into the East Herts service, particularly the evening rush hour service , with a view to improving it? I already know you've no plans to do anything about anything, I want to know how I can help persuade WAGN to re-think it's policy on my line. Many thanks


4 replies